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For this project, we will be testing the IBM Watson Speech to. Select the Default account checkbox to enable the STT integration account.Ĭlick to be sure Bright Pattern Contact Center can connect to your Watson Speech to Text account. Such as Microsoft Azure Speech, Google Cloud Speech, IBM Watson Speech to Text APIs, and more. You can find your API key on IBM Cloud by going to your Speech to Text service credentials. The IBM Watson® Speech to Text service provides speech transcription capabilities for your applications. The API key (string) for the service instance in your IBM Speech to Text resource, which is used for making secure, authenticated requests.

Be aware that using this service may incur cost on your. Note that STT integration uses the secure WebSocket protocol (i.e., "wss"), so only the wss:// prefix is allowed. Watson STT Service uses the non-free IBM Watson Speech-to-Text API to transcript audio data to text. It is a recommendation of the W3C Voice-Browser Working Group that has been adopted as the standard markup language for speech synthesis by the VoiceXML 2.0 specification. You can find the URL in your IBM Speech to Text service credentials. The Speech Synthesis Markup Language (SSML) is an XML-based markup language that provides annotations of text for speech-synthesis applications. Wss://./instances/1a23456f-121d-4c52-bc06-62168f5a18de IBM Watson Text to Speech (TTS) is a cloud service that enables you to convert written text into natural-sounding audio in a variety of languages and voices. Websocket prefix + your IBM Speech to Text URL in the following format: The IBM Watson Text to Speech service uses IBMs speech-synthesis capabilities to synthesize text into natural-sounding speech in a variety of languages. Full-text transcripts are searchable and include sentiment attributes (if Natural Language Understanding is enabled).īright Pattern integrates with STT providers such as IBM Watson and Google.īy default, “Watson” because you selected this type when adding the account.

Speech To Text (STT) integration allows your contact center to use speech-to-text functionality to transcribe voice calls and save the transcriptions to interaction records.